Best Online Therapy Sites 2020 (Reviews & Buyer’s Guide)

The first among the best online counseling sites, BetterHelp ensures you improve your quality of life from the comfort of your home.

Whether you need therapy for yourself, your teen, or both you and your partner, BetterHelp is there to assist you. In fact, it offers help to anyone dealing with anxiety, depression, grief, stress, and many other issues. 

However, if you have an emergency, want to hurt yourself or others, or you were court-ordered to undergo therapy, according to online therapy reviews and the platform’s FAQ, BetterHelp is unfortunately not suitable for you. For most other problems, this site’s more than suitable.

The platform’s counselors are licensed professionals that have gone through a strict selection process. They have to provide documents to prove their identity and professionalism and go through five weeks of evaluation. With only 15% of professionals making the cut, you can rest assured that BetterHelp employs only the best online therapists.

It’s no wonder that many reviews praise the platform and its professional therapists. Many users seem to have benefitted a lot during the pandemic. According to their reviews, these users managed to find specialists who hold all the knowledge and expertise needed to provide help. Getting a therapist that checks all the boxes is beyond important, and we’re glad that BetterHelp makes the selection process a walk in the park. 

What online therapy reviews highlight is the convenience of communication with a chosen counselor. You can choose to exchange messages, chat live, make a phone call, or use a video conference option. That makes the communication match all your needs and wants.

All of these amazing features come at a great price, starting from only $60.00 per week. If you’re skeptical, don’t worry, as you can cancel the subscription to the online counseling services anytime.

According to many online therapy reviews, 7 Cups is almost everyone’s go-to. If you want someone to lend a listening ear, there are free chat rooms with volunteers. Of course, if you need one-on-one talk with a professional, the platform offers counseling with licensed therapists.

That said, if you’re not comfortable talking, you can always go for self-help guides and growth paths. All in all, the 7 Cups platform is there to accommodate your needs and wants.

For that reason, many users consider 7 Cups one of the best online therapy resources. It’s highly accessible as there’s always someone ready to be all ears. 

Moreover, many users loved the support they got not only from the professionals and volunteers but also from the 7 Cups community. The platform has been introducing chat rooms available to anyone. To put it differently, you can find a support group filled with people who will most likely relate to your struggles. 

With so many options, it’s no wonder that 7 Cups is most people’s favorite. Whether you’re looking for a quick rant or long-term therapy, you can easily get the help you need at an attractive monthly price of $150.00.

What’s more, you could also opt for the 7 Cups Collection. By investing as little as $7.99 a month (yearly subscription), you’ll unlock multiple features: five mental health series, up to 30 single paths targeting various mental health issues, monthly email, and 2nd–3rd level growth path (acceptance and managing emotions).

Revered and cited by many as one of the best online therapy websites, 7 Cups is worth your consideration.

Talkspace is another contender for a place among the best online therapy sites. The company employs thousands of licensed therapists and offers multiple payment plans. What’s more, you can always get in touch with its top-quality customer service should you run into any non-clinical issues.

Talkspace’s therapists can help you with anxiety, addiction, eating disorders, or any relationship problems, among some other issues. It doesn’t matter if you’re an adult, a teenager, or a couple as Talkspace strives to provide services for everyone.

You can also send the Talkspace gift cards to your friends or family members. With these cards, your loved ones will get a unique opportunity to improve their mental wellbeing and thrive even more. After all, Talkspace, as one of the best online counseling sites, ensures that its licensed therapists have at least 3,000 hours of clinical experience. 

What’s more, the company’s Board of Advisors makes sure to employ experts with additional training in specific approaches to therapy. In other words, if you’re looking for a therapist who practices cognitive behavioral therapy or a psychodynamic approach to therapy, you’re bound to find a professional who will meet your requirements. Still, if you’re not satisfied with a chosen therapist, you can easily change them with just a few clicks.

According to online counseling reviews, some users loved that they could message their counselor at any time. To put it another way, the platform’s users can tell what happened to them without having to wait for the next session. Following this, all important moments are easily recorded and processed. However, keep in mind that your therapist will get back to you twice a day. 

With that being said, there are even more means of communication, like audio messages and video calls. Some users like to keep as much of that in-person therapy experience as possible, and it seems like Talkspace is highly aware of that.

Overall, when browsing the online therapy reviews, we’ve found that Talkspace is an amazing site for mental health help. It’s quite affordable and it makes mental health services available to more people.

iCounseling is one of the great online counseling websites we just had to include in our list because of its amazing features.

If you’re wondering if iCounseling is the right choice for you, note that its licensed therapists can help you with self-esteem, parenting, sleep, trauma, and much more. Basically, they can help you with anything that prevents you from achieving your goals.

However, if you have thoughts about hurting yourself, it’s suggested that you refer to emergency contacts to receive immediate help. Those are serious issues that cannot be addressed adequately through online therapy sessions.

If you’re simply looking up therapy sessions that are held online, then you should definitely proceed to look into this platform. Based on your needs and preferences, iCounseling matches you with a counselor that you can always replace if you’re not happy. 

All therapists are certified and have a Master’s Degree in their respective fields. That means that they’re trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors.

Many online therapy sites’ reviews pointed to the convenience of the platform. What’s more, the users appreciated professional and timely support. Even though some therapists take a few hours to respond, they make sure to respond with follow-up questions and proper advice. Moreover, if you’re not a fan of messaging, you can schedule a video call or a phone call—whichever you prefer.

We do believe iCounseling is one of the best online counseling sites as you get what you pay for. It’s ideal for anyone who doesn’t have hundreds of dollars for in-person counseling but still needs help.

Online-Therapy is one of the best online therapy sites that truly stand out.

For almost any problem you might have, Online-Therapy has a professional that’s ready to help you. That means that they deal with issues ranging from weight problems and insomnia to bipolar disorders and PTSD. 

This counseling website is ideal for anyone who wants to save money and time while getting the needed help to improve one’s mental health. If you are on a tight budget, you might want to look into the platform’s “online therapy for free” option.

Note that the company only employs therapists experienced in CBT—cognitive behavioral therapy. Online-Therapy verifies them, so you can rest assured knowing that you are working with experts. 

Once you’re matched with a therapist, you’ll be able to access their full profile from your dashboard. If you find yourself unsatisfied with a chosen therapist, you can always change to a new one via the dashboard.

According to users, one of the key benefits of this site is that it offers free online counseling. Believe it or not, you can access meditation and yoga videos, as well as tests, activity plans, and journals. You’re also able to access eight easy-to-follow sections absolutely for free. 

That said, you might want to get more assistance through the following: daily therapist feedback, support via messaging, express replies, video calls, and voice sessions. If any of these features spark your interest, you can look into the three other programs: basic, standard, and premium. Of course, the higher the price, the bigger the set of available features.

By and large, you could always test it out first to see if it’s for you. If you like the platform enough to continue, you could expect to get high-quality, affordable counselor sessions.